01
Aircraft sourcing
Compare available aircraft across multiple operators for your route, passengers, baggage and cabin preferences.
Explore aircraft →Your journey, thoughtfully arranged
Private Jet Concierge
One advisor. Every detail.
Aircraft options, chauffeur transfers, tailored catering and destination plans, coordinated around your itinerary.
JetNine arranges your travel. The licensed operator retains operational control of the flight.Broker disclosure →
More than a flight. A coordinated journey.
Tell us what matters. We’ll bring the moving parts together.
02
Before you board
Coordinate tailored menus, wine requests and airport meet-and-greets. Confirm dietary needs and order deadlines.
Cabin amenities & catering →03
Beyond the airport
Arrange chauffeur transfers and request helicopter connections or yacht coordination, subject to local availability.
Airports & FBOs →04
Your destination, arranged
Request hotels, villas, restaurant reservations and event tickets. Review supplier terms before confirming.
05
Support when plans change
24/7 concierge support for itinerary changes and travel coordination. Keep your trip contact and escalation details close.
Planning a celebration? Private jet birthday parties →
From first brief to final arrival.
A simple process, with expert support at every step.
- 01
Share your priorities
Route, dates, passenger needs and budget.
- 02
Review your options
Aircraft, services and itemized costs.
- 03
Confirm the details
Approve availability, terms and payments.
- 04
Travel with support
One itinerary and a named trip contact.
Know what’s confirmed before you travel.
Confirm key details with the operator and suppliers before agreeing to your trip.
| Arrangement | Confirm in writing | What can vary |
|---|---|---|
| Aircraft | Operating carrier, aircraft and cabin layout | Availability and substitutions |
| Transfers & connections | Pickup point, baggage space and time buffer | Traffic, weather and separate bookings |
| Catering | Menu, allergens and service equipment | Supplier deadlines and aircraft facilities |
| Hotels & experiences | Confirmation, deposit and cancellation terms | Availability and third-party policies |
| Price & changes | Included items, extras and who authorizes them | Amendment, waiting and cancellation fees |
International arrivals: we coordinate the details; border authorities control inspection and admission. Expedited clearance is not guaranteed.International travel guide →CBP arrival guidance (opens in a new tab)
Use this checklist before you book.
Work through these items with your advisor.
Independent guidance
Independent guidance. Better questions.
Useful resources to help you prepare.
Verify the operating carrier
Ask for the operator’s charter authorization.
Read FAA guidance (opens in a new tab)Prepare for international arrival
Check airport procedures and arrival coordination.
Read CBP guidance (opens in a new tab)Understand your broker’s role
Aircraft sourcing, coordination and trip support.
Read broker guidance (opens in a new tab)Independent references; no endorsement implied. Requirements depend on route and jurisdiction.
A few useful answers.
Your written proposal should list what is included, optional charges, supplier deposits and cancellation terms. Confirm every requested extra before booking.
Availability depends on the operator or supplier. Treat an aircraft, hotel room, restaurant reservation or event ticket as unconfirmed until you receive written confirmation and understand the payment and cancellation terms.
Share dietary restrictions, allergies, mobility aids and boarding needs as early as possible. The operator must confirm aircraft access, cabin suitability, serving equipment and catering arrangements for the specific flight.
Contact your named trip advisor. Ask which alternatives are available, which onward bookings are affected, and whether there are revised charges. The operator confirms flight feasibility; supplier changes and refunds follow the applicable terms.
Concierge coordination can help organize arrival details, but it cannot guarantee expedited inspection or admission. Border authorities make those decisions. Confirm travel documents and airport procedures before departure.
Related guides
Plan the next detail.
Your itinerary. Every detail considered.
Tell us where you’re going, and what matters along the way.