Where are you in the booking process?
Request received
Your requirements are submitted.
Proposal received
Options and terms are ready to review.
Confirmation pending
Required booking steps remain.
Booking confirmed
Written confirmation under the agreement.
Illustrative stages. A request or quote is not a confirmed booking.
Prepare your trip request.
A clear brief helps us find the right aircraft and provide accurate options.
Include the following details
- ✓Route & travel dates
- ✓Timing flexibility
- ✓Passenger count
- ✓Pets or mobility needs
- ✓Bags & special items
- ✓Best contact details
Four passengers. Los Angeles to Las Vegas. Friday afternoon to Sunday evening. Four overnight bags. Flexible departure time.
Review the complete proposal.
Look beyond the price and review all details about the aircraft, operator and terms.
Verify the operator’s charter authorization with the FAA.
Check the agreement before accepting.
Read the agreement carefully and make sure you understand the terms.
- ✓Contracting parties
- ✓Change procedures
- ✓Payment requirements
- ✓Aircraft substitutions
- ✓Cancellation terms
- ✓Disruption arrangements
Resolve outstanding questions before committing.
Confirm the booking.
Complete the required steps to secure your flight under the agreed terms.
- 1Accept the agreed proposal
- 2Complete required agreement and payment steps
- 3Provide requested passenger information securely
- 4Obtain and check written confirmation
Payment alone does not confirm a flight.
What remains outstanding before my flight is confirmed?
Prepare for departure.
Follow the instructions for your flight and be ready for a smooth experience.
- ✓Private terminal address
- ✓Confirmed luggage
- ✓Specific arrival instructions
- ✓Latest itinerary
- ✓Required identification
- ✓Trip contact details
Follow the instructions supplied for your specific flight.
Your booking questions, answered.
When is my flight actually confirmed?
Follow the confirmation requirements in your agreement and check the written confirmation. A request or quote alone does not confirm a booking. At JetNine, the trip sheet you sign supersedes the quote and lists the operating carrier and tail number.
Do I need to choose an aircraft first?
No. Start with your trip brief; dispatch proposes aircraft that fit the route, group and dates.
What information is needed for a quote?
Route, dates, passenger count, luggage and any special requirements. Flexibility on timing or airports often improves the options.
Can I change my itinerary after booking?
Often, within the change procedures in your agreement. Changes to dates, airports or passengers can affect price and availability.
How early should I arrive?
Follow the departure instructions for your flight. For most domestic trips, fifteen minutes before departure at the named terminal is enough.
Your next flight starts with a clear brief.
Share your route, dates and requirements.